Business.com: Business Directory and Search Engine

Advertise
Home » Directory » Management » Knowledge Management » Software

Knowledge Management Software: Mid-Sized Business (101-2500)

Knowledge Management
Low-TCO Knowledge Management For Enterprises w/ Online Help Services
RightNow.com/Knowledge-Management
Knowledge Mgmt Software
Add value to your KM system with with advanced search & navigation.
www.isys-search.com
Knowledge Mgmt
3 most popular guides offer proven strategies for global KM initiative
www.inquira.com/knowledge-mgmt
HP Service Manager
Track, Control & Gain Visibility of IT - Learn More Now at hp.com!
www.hp.com
Knowledge Management Tool
Identify, Manage, Report & Solve IT Issues w/Numara Track-It!® See Demo
www.NumaraSoftware.com
Management Software
Grow Your Business w/out Software Barriers. Schedule A Demo Today!
www.NetSuite.com/Business-Mgmt
Product Listings Powered by
WebBoard Knowledge Base offers a community based knowledge management software platform for collecting and organizing a group's information and content. Collect, manage and search unlimited amounts of information, documents, photos, or other content. Enhance online support with sticky posts, FAQs, and search clouds. Secure document sharing and checkout system. Create self-evaluation and self-managing community with user feedback and rating system.
Parature Knowledgebase software provides easy access to the answers your end users need most. This central information repository offers your users 24/7 customer support, reducing your service requests while improving your support team efficiency. Organize the content any way you wish - even invite your end users to get involved by helping to identify the most valuable content. Try Parature Knowledgebase NOW!
Do your customer stop you in the hall to request support? Are you having trouble keeping track of all your IT knowledge? Streamline your IT service desk and knowledge management process with IssueTrak. IssueTrak's 100% Web based solution allows your IT help desk to run efficiently, resulting in faster incident resolution, controlled costs and increased customer satisfaction. IssueTrak has proven effective in large and small companies around the world as a platform for a successful service desk.
Process Mapping - TaskMap has been designed to meet the growing demand for a simple, affordable way to document and implement processes. Previous methods of process mapping (flowcharts, swim lanes, etc) have been unable to present enough detail to properly convey every step of a process. Process maps created with TaskMap allow for details regarding individual tasks (responsible roles, guidelines, resources, time, sub-processes, etc) to be presented on every task in a neatly organized manner.
Agent Community GEN2 is a complete solution for accessing, sharing and delivering business intelligence from Web and enterprise sources. Connotate's solution enables quick creation and sharing of wholly new data and applications that discern high value information, automate repetitive tasks, aggregate disparate content and deliver to an array of output devices. Connotate's clients include global publishers, financial services firms; pharmaceuticals; and government agencies.
Inmagic Presto represents a fundamentally new approach to information and knowledge management by tightly integrating, into a single environment, a knowledge repository, information search, access and discovery tools and the wisdom of the community. Inmagic Presto's unique approach yields an ideal application platform for integrating top down vetted information with bottom-up social knowledge to address an organizations most critical initiatives that span functional groups.
All-in-one: Web Portal, Content Management, Document Management, Learning Management, Online Community, Knowledge Management, Single Sign-on Capability, Email, Collaboration. BoxesOS v 3.0 is designed to maximize communication, collaboration and functionality for key stakeholder groups (senior management, employees, clients, partners, vendors and many more ) providing secure Internet-enabled integration to the enterprises ERP, administration operating systems and accounting solutions.
For Lotus Notes/Domino users: SWING DocPublisher lets you easily organize, publish, and maintain online documentation, such as policies and procedures, work instructions and knowledge bases. Turn your documentation (.doc) into e-manuals (.html) for company intranets or the Internet.
Use your Noodle! Noodle provides a wide array of functionality for a single corporate portal solution. Wiki Pages & Portals, Manage People & Groups, Create Forms & Databases, Start an enterprise social network, Use Instant Messaging within the enterprise. Noodle is an enterprise application.
Advisor is a web-based problem solving tool that utilizes artificial intelligence technology to assist customers as a live help desk employee would. The software poses a series of questions and possible solutions to the customer until problem resolution. Using AI, the system learns from the customer's responses to provide better and better advice over time. If it is unable to satisfactorily respond to a customer query, it auto-transfers them to live help.

Related Business Topics
Web Listings
cgsearch - Google Search
Data Management Software Mid-Sized Business (101-2500) Unix ... http:// portal. brint.com/cgi-bin/cgsearch/cgsearch.cgi?query=knowledge+management +sma. ...
http://www.accelocom.com/cgi-bin/google_link.cgi?btnG=Google+Search&num=100&q=cgsear...


Guide author
By Jason Agard
Management
User Rating
8.3
out of 10
How to find an information sharing and organization solution that works for you.
An estimated $73 billion will be spent on knowledge management software by U.S. businesses in this year alone, according to strategic advisory firm AMR Research. These companies know how vitally important it is that they are able to collect, store, organize, and disseminate vital business information, whether in the service of internal brainstorming, collaboration, or operational efficiency, or as part of customer service and ... Read more
Sponsored Links
Sign up for the What Works for Business weekly e-newsletter!

Refine Your Search

Business.com SMART BUSINESS RESULTS ™